Work brief
With nearly a decade in SaaS and 5+ years in various other fields, I have honed a detail-oriented mindset with a deep appreciation for listening, problem-solving, and teamwork.
Identifying problems and finding and implementing solutions is my specialty and what gives me energy. My roles have encompassed professional services, customer success, people management, product, and operations/enablement. I am accomplished at supporting customers at scale and leading teams in new efforts/programs.
Additional expertise includes new team redesigns, internal and custom process rollouts, customer implementation strategy development, and project management.
My career has been diverse, offering me unique experiences and skills that allow me to learn and contribute quickly.
Areas of Expertise:
Professional Services
Management and Leadership
Operations & Enablement
View more about my experience in Professional Services, CS, Customer management, and Customer onboarding.
Operations & Enablement
Management and Leadership
Operations & Enablement
Read more about my well-developed skills in team enablement and process optimization for Customer Success, Product Managers, and Sales teams.
Management and Leadership
Management and Leadership
Management and Leadership
Explore my varied experience in management and team leadership
Product Management Work
Product Management Work
Management and Leadership
Learn about my extensive experience in product work, releasing new features, and working with Product Managers and owners directly to create comprehensive documentation and action plans.
Project Management
Product Management Work
Project Management
Find more about my robust skill set in technical project management, and large-scale cross-team project management.
Let's Chat!
Startup Experience
The tech/SaaS part of my career has involved working for startups of various sizes, from being employee number 25, being acquired, and then being a startup of over 1,200 people. Then moving to another startup with 300+.
I have successfully navigated acquisitions as both the company that is acquiring others and the one being acquired. Being in a fast-moving and agile workplace is where I have learned to thrive, always looking for improvements and growth both for myself and the team/company.
Fun fact: I can wiggle my ears, but can't raise only one eyebrow.
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.